At Burneek, we ship orders as quickly and efficiently as possible. In-stock items are processed and shipped every business day (orders placed before our daily cutoff may ship the same day). Some products may be offered as pre-order/backorder with a c

At Burneek, we ship orders as quickly and efficiently as possible. In-stock items are processed and shipped every business day (orders placed before our daily cutoff may ship the same day).Some products may be offered as pre-order/backorder with a clearly stated shipping window on the product page and at checkout. Those items ship within the displayed window.<h3 data-start="833" data-end="853" id="shipping-methods">Shipping Methods</h3>UPS&#xAE; Ground (Small Items / Standard Parcels)<ul data-start="905" data-end="1118"><li data-start="905" data-end="991">Delivery Time: typically 2&#x2013;5 business days after shipment (varies by location)</li><li data-start="992" data-end="1070">Limited-time offer: Free shipping on orders $199+ (when available)</li><li data-start="1071" data-end="1118">Otherwise, shipping is calculated at checkout</li></ul>Standard Shipping (Large Saunas &#x2013; Freight)<ul data-start="1169" data-end="1371"><li data-start="1169" data-end="1221">Shipped on a pallet via our freight partners</li><li data-start="1222" data-end="1293">The carrier will contact you to schedule a delivery appointment</li><li data-start="1294" data-end="1371">Shipping is calculated at checkout unless a free-shipping promotion applies</li></ul>If you have questions, contact us at <a data-start="1412" data-end="1431" rel="noopener">support@burneek.com</a>.

How Long Does Shipping Take?

Once your order ships, you’ll receive a tracking email with your tracking number. Please allow up to 24 hours for tracking to update after the label is created and the carrier scans the shipment. UPS Orders: track using the link in your shipment conf

Once your order ships, you&#x2019;ll receive a tracking email with your tracking number. Please allow up to 24 hours for tracking to update after the label is created and the carrier scans the shipment.<ul data-start="1669" data-end="1879"><li data-start="1669" data-end="1745">UPS Orders: track using the link in your shipment confirmation email</li><li data-start="1746" data-end="1879">Freight Orders: you&#x2019;ll receive tracking once the pallet leaves the warehouse; the carrier will schedule delivery by appointment</li></ul>If tracking hasn&#x2019;t updated after a reasonable time, email <a data-start="1941" data-end="1960" rel="noopener">support@burneek.com</a> and we&#x2019;ll help. If you encounter any issues with tracking your order or if the tracking information does not update within the expected time frame, please contact our customer support team for assistance. We are here to help ensure that your order reaches you in a timely manner. If you have any questions or need further assistance, please do not hesitate to contact our customer service team at <a href="mailto:support@burneek.com">support@burneek.com</a>.

Tracking Your Order

At Burneek, we are pleased to extend our wellness products to customers around the globe. Here’s what you need to know about our international shipping options:. - Carrier: We currently offer international shipping through UPS®, known for its reliabi

At Burneek, we are pleased to extend our wellness products to customers around the globe. Here&#x2019;s what you need to know about our international shipping options: - Carrier: We currently offer international shipping through UPS&#xAE;, known for its reliability and wide reach. - Cost and Delivery Time: The cost and estimated delivery time for international orders vary depending on your location. These details will be provided at the checkout, allowing you to see the total cost and expected delivery timeline before you finalize your purchase. - Customs, Duties, and Taxes: Please note that international shipments may be subject to customs fees, duties, and taxes, which are not included in our shipping charges. These additional costs are the responsibility of the recipient and vary from country to country. We recommend contacting your local customs office for more information. - Tracking: Once your order is dispatched, you will receive a tracking number. You can use this number to track your shipment on the UPS&#xAE;&#xA0;website to see the status of your delivery. If you have any questions about placing an international order or need assistance during the process, please do not hesitate to contact our customer support team at <a href="mailto:support@burneek.com">support@burneek.com</a>. We are here to help make your experience as smooth as possible.

Shipping

How Long Does Shipping Take?

Tracking Your Order

International Shipping