How to Initiate a ReturnUpdated 8 months ago

You can return your order under our Burneek 100-day Money-back Guarantee. If you are not completely satisfied with your purchase, you have up to 100 days from the date of shipment to return items that are unused and in their original condition.

Please note the following conditions for returns:

• Restocking Fee: A 10% restocking fee will be applied to all returned items.
• Shipping Costs: You are responsible for the shipping costs back to our warehouse.

To initiate a return, please contact our customer support team at [email protected] to receive detailed instructions on how to start the return process.

If you're looking to exchange a damaged or incorrect item in your order, please click here for detailed instructions and assistance.