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Returns, Exchanges & Cancellations

Navigate Returns, Exchanges and Manage Order Cancellations

How to Initiate a Return

You can return your order under our 15-day return policy. If you are not completely satisfied with your purchase, you have up to 15 days from the date of purchase to return items that are unopened and unused. Please note the following conditions

Exchanges - Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our customer support team at [email protected] within 7 days of receiving your order. Damaged Items: Replacements are only applicable for manufacturing defects reported within 7 days of rec

Refund Process

Once we receive your returned items at our warehouse, our team will inspect them to ensure they meet our return policy requirements of being unused and unopened. If everything checks out, your refund will be processed within 7 business days. The refu

Can I Cancel My Order?

Understanding Our Automated Fulfillment: When you place an order with us, our fulfillment process begins immediately and is fully automated to ensure efficiency and adherence to our zero-delay shipping policy. This means all orders placed before 5 PM

How Do I Make a Warranty Claim?

You can return your order under our 15-day return policy. If you are not completely satisfied with your purchase, you have up to 15 days from the date of purchase to return items that are unopened and unused. Please note the following conditions