Returns, Exchanges & Cancellations
Navigate Returns, Exchanges and Manage Order Cancellations
How to Initiate a Return
You can return your order under our 15-day return policy. If you are not completely satisfied with your purchase, you have up to 15 days from the date of purchase to return items that are unopened and unused. Please note the following conditions
Exchanges - Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer support team at [email protected] within 24 hours of receiving your order. Damaged Items: Replacements are only applicable for manufacturing defects reported within 24 hours of
Refund Process
Once we receive your returned items at our warehouse, our team will inspect them to ensure they meet our return policy requirements of being unused and unopened. If everything checks out, your refund will be processed within 10 business days. The ref
Can I Cancel My Order?
No Cancellations After Checkout. Cancellation Policy. Automated Zero-Delay Fulfillment:All orders begin processing the moment you check out. Because our system is fully automated and geared for same-day shipping (orders placed before 5 PM EST), an or
How Do I Make a Warranty Claim?
You can return your order under our 15-day return policy. If you are not completely satisfied with your purchase, you have up to 15 days from the date of purchase to return items that are unopened and unused. Please note the following conditions